Privacy Policy

This Privacy Policy describes your privacy rights in terms of how to use Kurosim’s Service and how your personal information is kept safe. This applies to the Kurosim site, as well as all linked sites, applications and services regardless of how you access them. You must be at least 18 years old to use our service.

This Privacy Policy, however, does not apply to any third party website, services, or applications, and any breach of terms and conditions in this Privacy Policy which is processed outside of our website or application is out of our control and therefore, reasonably, we do not take any responsibility for any data processed outside of our Application or Website.

OUR MEASURES TO PROTECT YOUR PERSONAL INFORMATION

1. We take the security of your personal information very seriously. We will also do everything we can to keep it safe. We advise you to keep any connected passwords private. Transport Layer Security Technology will be used to encrypt all your data.
2. In giving you our service, we need to disclose your information to our relevant employees, rest assured that we will only provide access of your personal information strictly to authorized employees of Kurosim. To secure your personal information from unauthorized access, we maintain electronic and procedural safeguards that comply with applicable laws and regulations. By Accessing our service or application, you agreed to comply with terms and conditions as stipulated in our Terms of Service and Privacy Policy.
3. We may share your personal information with authorized third-party service providers who assist us with any marketing, business, or legal activities, as applicable. You give us permission to process your information for the purposes described above by registering and using our Service.
4. Due to the nature of of Internet Transmission, we cannot guarantee the security of your data during transmission. Rest assured however, since after we receive your information, we will use strict procedures and security features to protect your personal data.

INFORMATION WE MAY COLLECT FROM YOU

1. You are obligated to give us accurate information about yourself by filling in forms when registering to our app or via correspondence e.g., website. The information you give us may include but not limited to your name, address, email address, phone number and job titles.
2. Kurosim uses cookies, device information, and IP Address in order to identify you, to log API calls when necessary, and to provide you with supports if needed. Kurosim does not and will not store the content of any personal calls, SMS, data-based messages, or data sessions.
3. In providing the personal data of any individual other than yourself, you require the permission or consent from the related individual to disclose his or her personal data information in order to use our Service. We may request you to provide relevant underlying documents eg., Letter of Attorney or Employment Letter.
4. We ask that you do not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us. If you send or disclose any sensitive personal data to us when you submit content to the services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us. Please note that even if these information are provided, we will not store them anywhere on our side.

WE USE YOUR INFORMATION IN THE FOLLOWING WAYS

1. We use information to provide you with the information that you request about our products and services;
2. We use information to administer our Services and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes;
3. We use information for advertising purposes;
4. We use information to provide you with information about other similar services we offer.
5. We use the information to maintain and improve our services.
6. We use information to send informations including technical notices, updates, security alerts, and support and administrative messages;
7. We may use your data in order to comply with our legal obligations if necessary

THIRD-PARTY PLATFORM WE USE

1. Google Analytics uses Personal Cookies and Usage Data
2. Managing support and contact requests We acquire personal Data through Crisp platform.
3. For emailing purposes, we use Google Services and Zepto Mail.

WHERE WE STORE YOUR PERSONAL DATA

The data that we received from you may be transferred to and stored at cloud data center with high security standards. We will take all reasonable steps to ensure your data is safe according to this Privacy Policy. We also want to inform you of the steps to further safeguard your online information and transactions. The safeguards may include the following:

1. Do not share your information to anyone to gain access through your devices.
2. do not click on any internet link contained in an email or messages which direct you to kurosim website. you could simply use the kurosim app or through our official site: www.kurosim.com for better and safer Service.
3. Log out and close your browser before visiting other websites once you have completed your transactions.

YOUR RIGHTS WHEN USING OUR SERVICE

1. You have the right to access your data on our platform;
2. You have the right to modify your data provided that the changes are true;
3. You have the right to request for deactivation and deletion of your account;
4. You have the right to request your personal information that is being held by us;
5. You have the right to ask us not to process your personal data for marketing purposes by contacting our Customer Support.
6. You have the right to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose, however it is possible that by opting our these rights, our service to you might not be as effective.

All of your rights are executable as long as you’re contacting us regarding your request.

COMPLIANCE WITH GDPR AND PDP LAW

Kurosim is not part of the European Union, nor does Kurosim located and doing it’s business in any of European Union Countries. Despite this, Kurosim will do its best to comply with European General Data Protection Regulations (GDPR) when processing personal data from europeans. This does not mean that Kurosim will completely comply such regulations, however. Kurosim will comply with Indonesian Personal Data Protection Law as regulated in Law 27 year 2022.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy will be posted on this site and will be informed to you. The changes do not affect the Privacy Policy you previously used. By accessing, registering, and using the Service after the changes date, you agree to be bound by the terms of the latest Privacy Policy. Your continued use of our site, apps, or services means that you consent to any changes or revisions to the updated Privacy Policy.

CONTACT

Questions, comments, complaints, and requests regarding this Privacy Policy are welcomed and feel free to contact us through email: [email protected].

COOKIES

We use cookies to identify you from other users. This helps us to provide you with a good experience and also to allow us to improve our Service.

We may also use web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

DO NOT TRACK

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track”. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.